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 <div data-pmr-editable="" class="medium-editor-insert-plugin"> Total QSR, have announced that they are sponsoring Taulupe Faletau of Bath Rugby, Wales and the British &amp; Irish Lions. The sponsorship will mean that the company logo will be on the first team shirts, big screen and matchday programmes, in a boost to visibility for the company after a difficult trading year for the hospitality industry and suppliers. Joanne Herridge, marketing manager at Total QSR, said that ‘’Faletau is one of the most exciting back row players in world Rugby and we are proud to be both associated and sponsoring him. With sports and the hospitality sector hit hard this year we look forward to working with Taulupe and Bath Rugby and helping both sectors make a comeback very soon.’’Total QSR is one of the leading commercial <a href="https://www.totalqsr.co.uk/catering-equipment-service-repair">catering equipment service and repairs</a> companies in the U.K. Working closely with the nation’s biggest motorway service operators, the company oversees the equipment used in various branches of Burger King, Greggs, Costa Coffee, KFC, Starbucks and Pret A Manger. 









The company also oversees equipment for offices, schools, public houses and hospitals and has been hit by business closures across all sectors over the past year as a result of the covid-19 pandemic and are looking to bounce back strongly in 2021.</div>

Total QSR, have announced that they are sponsoring Taulupe Faletau of Bath Rugby, Wales and the British & Irish Lions.

Total QSR sponsor Rugby Union player Taulup Faletau

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 <div data-pmr-editable="" class="medium-editor-insert-plugin">In the heart of Kirklees, West Yorkshire, Carlton J&amp;I School Headteacher <a href="https://www.linkedin.com/in/rizwana-mahmood-ahmed-mbe-6bb963a0/?originalSubdomain=uk">Rizwana Mahmood-Ahmed MBE</a>&nbsp;is transforming education. “I want to be a voice for the voiceless,” is her message.Born to South Asian parents in the late '70s, Mahmood’s early life laid the foundation for her remarkable journey. “My own schooling experience is quite central to who I am today,” Mahmood reflects. As part of a school programme designed to integrate immigrant children into the outskirts of urban areas, she credits this initiative with shaping her into the individual and leader she is now.Mahmood’s narrative is one of cultural synthesis and rebellion against the expected norms. “I remember singing hymns in the Church of England school,” she says, allowing her to celebrate similarities and respect differences without losing her Muslim identity. This early exposure to diversity became a cornerstone of her pedagogy and approach to leadership.Despite the pressure to pursue ‘noble professions’ like medicine or teaching, Mahmood carved her own path, initially stepping into the fashion industry and modelling. However, life’s realities soon steered her towards education. “I got my initial honours degree in Education and I thought “I quite like this”,” she admits, marking the beginning of her teaching career amidst the challenges of high social deprivation in Manningham.Mahmood’s ascent in education was rapid, fuelled by her charisma and enthusiasm. “You are leadership material,” her mentor had declared, propelling her into junior leadership roles and eventually headhunting her for an assistant headship. Her drive to make a difference on a larger scale saw her navigating through various leadership positions, each marked by a blend of turbulence and triumph.The passion Rizwana holds for improving not only educational standards of the most deprived, but for their livelihoods as a whole, shines through. Her school stands as a beacon of excellence with standards comparable to private institutions, having been recognised for its remarkable progress in English and mathematics. “I want this school to become a centre of excellence,” she had envisioned, and under her stewardship, it has become a strategic partner for the Calderdale and Kirklees teaching school hub.Rizwana’s Vision for the FutureMahmood’s commitment to education extends far beyond her role as a headteacher. As a school improvement advisor, she collaborates closely with Kirklees, bringing her expertise to numerous schools across the region.Mahmood’s perspective on Kirklees is refreshingly optimistic. “There’s a lot of amazing, excellent people in this authority,” she says, acknowledging the hard work and dedication that often goes unnoticed. Her travels to various schools have revealed a wealth of young talent, future leaders who she believes will shape tomorrow’s educational landscape.The narrative surrounding Kirklees, Mahmood argues, needs a shift. “By only spotlighting the council’s shortcomings, we risk alienating the very talent we seek to nurture,” she cautions. Mahmood’s approach is to celebrate achievements as well as learn from failures, striving for a more balanced view that recognises the strengths within Kirklees.When her school received a prestigious ranking, Mahmood saw it as an opportunity to showcase the collective effort of many. “This is for Kirklees… a lot of people have contributed to this,” she insists, pushing for public recognition of the collaborative success. Her efforts were supported by MP Kim Leadbeater, who commended Mahmood for putting Kirklees on the map. “It genuinely is a collective effort,” she states.Influencing PolicyMahmood’s story is not just about leading a school but about shaping the very fabric of education policy. “Policies need to be made with people in mind,” she asserts, her eyes set on the broader horizon of national influence. Her mission is clear: to empower the voiceless and transform education policy. “I don’t want to be a run-of-the-mill,” Mahmood states. “I want to do something different. I really want to be a voice for the voiceless.”Mahmood’s approach to education is not just about teaching; it’s about nurturing potential and providing opportunities. Her school is a testament to this philosophy, offering experiences typically reserved for the elite—horse riding, international visits, skiing, and golf. “We’re trying to normalise these for deprived communities so that they feel worthy of taking things up,” she explains.One of the most inspirational moments at Mahmood’s school was the visit of Malala Yousafzai, the young Nobel laureate who stood up for girls’ education in the face of adversity. The visit was not just a chance encounter but a carefully orchestrated event that left an indelible mark on the students. After seeing a student reading Malala’s book with her signature inside it, she discovered that the pupil’s mum was the headteacher of Malala at the time of the incident. Having found this out, Rizwana couldn’t miss out on a chance to bring Malala in to the school. “It was a jaw-dropping experience,” Mahmood recalls. “Malala played the video of her being rushed to the hospital after being shot, but she wanted to pursue her education regardless.”Mahmood’s dedication extends beyond her school walls. She has collaborated with the University of Oxford to create ‘Oxbridge Minds’, an accreditation program for schools, ensuring that her students and others nationwide receive exposure to higher education’s possibilities.Her advice to policymakers is unequivocal: “Give headteachers autonomy. Consult more authentically with teachers. Bring it all together nationally.” Mahmood’s voice is not just a call for change; it’s a rallying cry for a future where every child, regardless of background, has access to an outstanding education. A Legacy of LeadershipWhen asked how she envisions her legacy, being “a leader of people” is Rizwana’s response, a reflection of her authentic self and her dedication to nurturing young minds. “You’re a human being responsible for nurturing a lot of little human beings,” she asserts, emphasising the duty of care inherent in teaching.Mahmood’s leadership philosophy is grounded in mutual respect and character building, which has led to remarkable outcomes: “We’ve never had an exclusion in this school since I’ve taken over,” she proudly shares. This achievement is particularly noteworthy given the challenging backgrounds of many students.Her approach has yielded a school environment where behavioural issues are non-existent, and the focus is on developing soft skills alongside academic knowledge. Mahmood’s legacy is not just in the statistics but in the ethos she instils in her school—a place where every child is valued and respected, and where education is a journey of mutual growth and understanding. It’s evident that Rizwana Mahmood’s legacy will reflect Carlton School’s motto, “dream, aspire, achieve”—where every child is given the respect and opportunity to grow, learn, and become a contributing member of society.&nbsp; </div>

Headteacher Rizwana Mahmood-Ahmed MBE at Carlton J&I School in Kirklees champions inclusive education, excellency, and empowerment. Her journey from immigrant integration to educational leadership exemplifies and informs her vision of excellence and innovation for all students.

Rizwana Mahmood: The Educational Reformer and Leader of People 

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 <div data-pmr-editable="" class="medium-editor-insert-plugin"><a href="https://www.leadersgb.co.uk/members/andy-mills-brown">Andy Mills-Brown</a>, the CEO and Founder of Tag Live, is not your typical business magnate. His journey to the pinnacle of the entertainment industry began with a departure from the London School of Economics. “I decided that education was absolutely not for me,” Mills-Brown recalls. It was a bold move that would set the stage for a remarkable career.His foray into the ‘real world of work’ took him across the globe, from France to the open seas, where he embraced the role of a cruise director. “I started my entertainment career by travelling around the world,” he says, reflecting on the early days that ignited his passion for entertainment.Upon returning to the UK, Mills-Brown joined Haven Holidays, a prominent holiday park company, and quickly climbed the ranks from food and beverage manager to operations director. In this role, he oversaw entertainment across the group and managed a significant portion of the company’s revenue. However, after a personal tragedy, Andy sought solace and returned to the seas for a year before founding Tag Live.Today, Tag Live stands as a testament to <a href="https://www.andymillsbrown.com/">Mills-Brown’</a>s vision and resilience, providing entertainment solutions to industry giants such as TUI and Celebrity Cruises. Despite the challenges posed by COVID-19, which brought the entertainment world to a standstill, Mills-Brown’s leadership has steered Tag Live through turbulent waters. His efforts have not gone unnoticed, as he is set to be featured in The Sunday Times’ top 100 entrepreneurial business people. Navigating New NormsIn the ever-evolving landscape of the entertainment industry, Andy has witnessed a seismic shift in work culture and ethics. “10 years ago, people would work 80 hours a week,” he states, acknowledging the generational change in the workforce’s approach to career and loyalty. Today’s employees, particularly from Gen Z and Gen X, seek more than just a paycheck; they desire a workplace that aligns with their values and offers a broader life experience.Mills-Brown is acutely aware of these changing tides and the challenges they present. “As an employer, we have to work much harder to make sure that we offer the right package for people,” he states. This package extends beyond financial compensation to encompass a company’s sustainability efforts, its treatment of employees, and its commitment to diversity and inclusion.The shift in workplace dynamics has also transformed the recruitment process. “When I interview people now, it tends to be I get interviewed rather than I interview them,” Mills-Brown shares, illustrating the importance of transparency about the company’s ethos, charitable efforts, and environmental impact.At the heart of Tag Live’s success is its ability to leave a positive imprint on millions. “On an annual basis, we probably have shows and productions in front of 5 million people,” Mills-Brown reveals, underscoring the joy and unity that entertainment brings to families and communities. As the UK’s largest act booker, Tag Live’s influence extends across the industry, shaping the experiences of consumers and setting standards for business practices.For Mills-Brown, the role of a leader is multifaceted, involving empire-building, legacy-creating, and giving back to society. “The bottom line has to work,” he asserts, balancing the need for profitability with the desire to invest in technology and contribute positively to the world. His advice to fellow leaders is simple yet profound: “You’ve got to want to do it, otherwise you won’t.” This genuine motivation is what drives Tag Live’s diverse leadership team, which brings a wealth of perspectives to the table, fostering a culture of thoughtfulness and respect.Andy’s approach to leadership and his commitment to adapting to the evolving demands of the workforce have positioned Tag Live as a beacon of progress in the entertainment industry. It’s a narrative of understanding, adaptability, and the relentless pursuit of creating a workplace where everyone feels valued.Beyond the SpotlightAs the conversation draws to a close, Mills-Brown reflects on the concept of legacy with a blend of humility and foresight. “I don’t know if I ever set out to leave a legacy,” he muses, suggesting that his focus has always been on doing the right thing rather than carving his name in history. Yet, through his actions and the culture he fosters at Tag Live, a legacy is undoubtedly taking shape.For Mills-Brown, the legacy he envisions for the entertainment industry is one of equality, sustainability, and joy. “We promote equality, fair supply chains, and sustainable green issues,” he asserts, highlighting his commitment to responsible business practices that consider the environmental impact and the well-being of future generations.In a world where the news cycle often brings gloom, Mills-Brown sees Tag Live as a beacon of light, providing much-needed entertainment and smiles. “People need to smile. Life is quite tough,” he acknowledges. By offering laughter and enjoyment, he believes Tag Live contributes to a legacy that transcends the ephemeral nature of entertainment, fostering a sense of unity and positivity. “Humanity in itself is good news if we’re good people,” he concludes, encapsulating his belief that the true measure of success is the happiness and fairness we bring into the lives of others. It’s a perspective that resonates deeply, reminding us that the most enduring legacies are those built on compassion and innovation.</div>

Explore the remarkable path of Andy Mills-Brown, CEO of Tag Live, as he shapes the future of entertainment with a focus on sustainability, diversity, and bringing joy. His leadership steers the company through challenges, valuing employees and setting industry standards for a better world.

Andy Mills-Brown: Charting a Course for Success

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 <div data-pmr-editable="" class="medium-editor-insert-plugin">“When I left school I wanted to be a mechanic, but it turns out it wasn’t for me!” <a href="https://www.leadersgb.co.uk/members/kevin-crisp">Kev Crisp</a>, Proprietor and Founder of <a href="https://www.crispvocationalprovision.co.uk/">Crisp Vocational Provision</a>, reflects on his initial foray into the working world. His career trajectory, however, was destined for unexpected turns. After a stint in the Army and various roles, Crisp found himself in the construction trade, mastering the crafts of plastering and bricklaying.It was the economic perils of 2008 that steered Crisp towards what would become his true calling. “I got the opportunity to go and work in a pupil referral unit one day a week. And that’s how I fell into teaching,” he says. This experience unveiled a passion for education and a talent for connecting with students facing academic and social challenges.It was the cumulation of Crisp’s professional history that led him to establish Crisp Vocational Provision. It’s a journey fuelled by a deep-seated empathy for young people at risk of exclusion from mainstream education. “I didn’t enjoy school, so I can relate a lot to our students,” Crisp admits candidly.His ability to relate to his students’ struggles has been the cornerstone of his educational philosophy. <a href="https://www.leadersgb.co.uk/news/ukraine-crisis-crisp-vocational-provision-completes-aid-run-of-essential-supplies-to-refugees">Crisp Vocational Provision</a> stands as a testament to his belief in second chances and the transformative power of education. For Crisp, teaching is more than a profession—it’s a privilege and a mission to empower the next generation.Fostering Community and Personal GrowthKev’s passion about the impact of his educational organisation on young lives shines through. “The variety of courses we offer is fantastic,” Crisp asserts, reflecting on the diverse opportunities available to students, from mechanics to catering. This breadth of choice is crucial in helping students discover their true passions and make informed decisions about their futures.The small scale of Crisp Vocational Provision is a deliberate choice, fostering a close-knit atmosphere where “we’re not Sir or Missus; we’re Kev, Charlotte, and Solomon,” Crisp explains. This personal touch extends beyond the classroom, with staff and students on first-name terms, creating a supportive environment where everyone is attuned to each other’s needs.Community involvement is a cornerstone of the provision’s ethos. Crisp speaks proudly of the local community’s support and the students’ engagement in activities like litter picking as part of the Duke of Edinburgh Awards. The provision’s open-door policy invites parents, carers, and local businesses to join in various events, strengthening the ties between the provision and the wider community. “We always have a Christmas lunch, Easter meal, and a summer BBQ,” says Kev Crisp, illustrating the inclusive nature of the institution.Looking ahead, Crisp is excited about the launch of community classes, starting with catering sessions for parents and carers. “It’s strong within the provision and the school communities,” he says, emphasising the importance of shared experiences, whether it’s a trip to Wembley or a friendly football match at the local recreation ground.it’s not just about vocational training; it’s about nurturing a sense of belonging and mutual support. And the provision’s commitment to community and personal development is clear, with free meals for students who arrive on time and a culture of looking out for one another. Fostering Community and Addressing Educational ChallengesCrisp is candid about the challenges faced by students and educators alike. The rise of social media has introduced a new dimension to student interactions, where a single post can alter the dynamics within the provision. Vaping presents another hurdle.Recruitment remains a significant concern, exacerbated by the stigma surrounding alternative provision. “Recruitment in education is very difficult,” Crisp admits, though he remains optimistic about the direction they’re heading with recent appointments.Crisp’s advice to policymakers is heartfelt and straightforward: “There needs to be a bit of a consultation.” Understanding why professionals are leaving the industry is crucial. “It’s the kids who are going to suffer,” he laments, emphasising the need for mentorship and passion in teaching roles.Teachers, Crisp points out, are more than educators; they are mentors, role models, and pillars of support for students from diverse backgrounds. “The outstanding teachers are truly special people,” he says, highlighting the multifaceted role of educators and the importance of retention in the field.Envisioning the Future of Crisp Vocational ProvisionWhat about Kev’s aspirations and strategic planning for the future?&nbsp;In the short term, Crisp Vocational Provision is poised for a significant milestone: “We are going to be submitting an application for Independent School status,” Kev Crisp reveals with palpable enthusiasm. This step reflects the evolution of the provision and its commitment to excellence in education. With “amazing leaders throughout the provision,” the team is well-equipped to navigate this transition.Crisp acknowledges the shifting landscape of educational needs, accentuated by events like the pandemic. “The needs of the young people have changed significantly,” he notes, underscoring the importance of adaptability and continuous learning within his team.Looking further ahead, Crisp envisions growth and expansion: “I would like us to potentially expand with another site, whether it be in the county as in Nottinghamshire or maybe even further afield.” This ambition is not just about geographical reach but also about deepening the provision’s impact through “more specialist roles” and “a more targeted recruitment.”Kev Crisp’s legacy and that of the provision, as they unfold, exemplify the unwavering dedication in meeting the evolving needs of their students. They are a testament to the belief that education is not static but a dynamic journey that adapts, grows, and thrives alongside those it serves.</div>

Kev Crisp, Founder of Crisp Vocational Provision, transforms lives through education, offering diverse courses and fostering a supportive community for students facing mainstream education exclusion.

From Plastering to Empowering: Kev Crisp’s Journey to Educational Emancipation

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 <div data-pmr-editable="" class="medium-editor-insert-plugin"><a href="https://www.leadersgb.co.uk/members/alex-till">Alex Till</a>, the CEO of <a href="https://www.menta.org.uk/">MENTA </a>and Chairman of the <a href="https://nationalenterprisenetwork.org/">National Enterprise Network</a>, is a figure synonymous with the entrepreneurial spirit that drives the UK’s economic development. His is a dual role that sees him cover an impressive 98% of the country’s economic development work for pre-start startups and micro businesses.Till’s journey is as diverse as the businesses he champions and he has always been drawn to exploring opportunities for community and business support. His professional history is a tapestry of varied experiences, from aiding SME development in Estonia and Lithuania to collaborating with the French racing school in Chanty. “I’ve always been into looking at different opportunities and how people are supported,” he shares.In Suffolk, Till’s focus shifted to micro business support, recognising their crucial role in the country’s economic agenda. “They are 97% of the country’s economic growth agenda rather than high growth, high tech, and large organisations,” he explains. This perspective has led him to spearhead initiatives that have reshaped the landscape for small and medium-sized enterprises across urban, rural, and coastal areas.Beyond his executive roles, Till’s dedication extends to supporting disadvantaged individuals through the Prince’s Trust, where he serves as a regional ambassador. His involvement with the Regional Council and various non-executive roles with community-driven organisations underscores his commitment to creating significant impact and opportunity.As Till reflects on his path, he acknowledges the serendipity of his career. “You get involved with things and then you become passionate about it.” It’s this passion that has made Alex a pivotal figure in shaping the future of entrepreneurship and economic growth in the UK.Championing Organic and Community-Centric SupportTill’s philosophy is rooted in organic support for small businesses, recognising them as entities with “faces, lives, families, worries, and struggles.” <a href="https://www.leadersgb.co.uk/news/too-often-we-see-the-opposite-of-levelling-up-national-enterprise-network-chair-says">He acknowledges his role</a> as a partner for these businesses, sharing in their challenges and offering real-world advice drawn from personal experience. “This isn’t textbook; it’s real life,” he asserts. His impact extends beyond the business realm, with Till highlighting his involvement with initiatives like the Global Refugee Forum. Alex’s approach is about reaching people where they truly need help, beyond the “shiny doors’’ of banks and large organisations.Celebrating MENTA’s 40th anniversary,&nbsp; Till draws attention to the organisation’s extensive support for around 50,000 individuals exploring self-employment or needing assistance within a micro business. As a not-for-profit, any revenue generated is reinvested into local communities, particularly in Norfolk and Suffolk.Alex is also pioneering in providing coworking spaces, creating environments that are engaging and accessible 24/7 to accommodate the varied schedules of business owners and that foster community and collaboration. His commitment to honesty and practicality is evident when he discusses the need to be forthright with clients, even if it means advising against certain actions that may not benefit them.Till’s organisation strives to be a beacon of stability, offering consistent support and information to those navigating these confusing times. “We’ve been here for 40 years,” he says, highlighting the organisation’s longevity and experience through various socio-economic shifts. This experience is now leveraged to aid those in need, from young people in difficult home environments to older individuals struggling with digital banking. In an era where traditional banking services are retreating,&nbsp;Alex and his organisations step in to fill the void, offering guidance and support to those left behind. “We’re a community embedded organisation,” he states proudly, emphasising their role in fostering economic growth and being a reliable source of information and opportunity. “What seems to get lost is the social return on investment,” Till remarks, underscoring the significance of reinvesting surplus into local communities. This philosophy is particularly pertinent in the wake of Brexit, with various funds undergoing substantial changes.For 40 years, they have been an integral part of the community, providing open access to anyone in need. “Don’t be afraid to come in, just come and have a chat,” Till invites, embodying the organisation’s approachable and honest ethos. If they don’t have the answers, they will direct individuals to someone who does, ensuring that no one is left without support. This open-door policy is a testament to their commitment to serving the community and adapting to its evolving needs. Employment Trends and the Importance of Education in Shaping FuturesAlex Till’s perspective on employment trends is shaped by the current economic landscape and the aspirations of young people. He observes a trend where young people are “coming through quite disillusioned.” Till is actively engaged in discussions about the state of skills, opportunities, and education, noting that “most people who want to go on to university now have to decide whether or not they want to get into debt.”Alex reveals insights into the broader economic effects of large infrastructure projects he is involved in, like the Sizewell C nuclear power plant, which require a diverse workforce and can displace local businesses, leading to new enterprises and startups. Till acknowledges the fluctuations in self-employment trends, influenced by economic factors such as mortgage rates, and emphasises the need for government programs to address the actual needs of UK PLC.At the heart of Till’s vision is education. He advocates for early conversations about career options at the secondary school level, stressing the importance of exposing young people to self-employment and entrepreneurial environments. Till believes in empowering individuals to understand and achieve their ambitions, moving beyond mere survival to thriving in their chosen paths. His ultimate goal is to foster an environment where people can “thrive, not just survive,” aligning education with the evolving economic climate and the diverse aspirations of the youth.Envisioning a Legacy of Empowerment and Entrepreneurial SpiritAlex Till’s vision for his legacy is deeply intertwined with the entrepreneurial spirit and the empowerment of individuals at every stage of life. “The legacy for me is that there is a national programme of business support,” he explains, highlighting his advocacy for a robust support system that champions the growth of small businesses. Till envisions this support filtering down to various localities, each with its unique characteristics, whether urban, rural, or coastal. The goal is to build upon the national framework to provide tailored support for these communities. “From cradle to career,” he says, illustrating a comprehensive approach that begins with early-stage families and extends through the educational system, offering entrepreneurial opportunities beyond traditional employment.This inclusive vision rejects the notion that success is solely about exams and university degrees. Instead, it embraces the idea of running parallel paths where self-employment and small business ventures are viable and celebrated options. “It’s about good people having ambition and achieving what they want from life,” Till asserts.Overall, Alex’s legacy is not measured in monetary terms but in the vibrant and healthy lifestyles it fosters within the community. It’s a legacy that ensures skills, employment, and enterprise are accessible to all, promoting a non-politically biased environment that mirrors the best practices of European countries. By advocating for this vision, Till hopes to leave behind a world where ambition and community support coalesce to create a thriving ecosystem for small businesses and the people they serve.</div>

Explore the journey of Alex Till, CEO of Mentor and Chairman of the National Enterprise Network, as he champions the UK's economic growth through support for startups and micro businesses. Discover his diverse experiences and commitment to community-centric support, education, and empowering the entrepreneurial spirit.

Alex Till: Steering the Future of Startups and Economic Growth

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 <div data-pmr-editable="" class="medium-editor-insert-plugin">In the heart of London’s bustling financial district, a young <a href="https://www.leadersgb.co.uk/members/stephen-hurst">Stephen Hurst</a> embarked on a journey that would transform him from a trainee in an old-school merchant firm to the founder and Managing Director of <a href="https://coffeehunter.com/">Mercanta</a>, a company at the forefront of the specialty coffee movement. “My career in the coffee industry started in the mid 80s,” Hurst reminisces. His initiation into the world of commodities began at Wilson Smithett and Cope, part of the Guinness Peat Banking Group, where he learned the ropes from the logistical and shipping side of the business.As the City of London underwent the seismic shifts of deregulation, Hurst found himself amidst the giants of American banking. It was a time of third-party contacts and serendipitous opportunities that led him to J Aron &amp; Company, Goldman Sachs’ commodity trading division. There, Hurst transitioned from cocoa to coffee, eventually overseeing accounts for major roasters like Nestle and Kraft.The 80s were a time when capital was king, and firms like Goldman Sachs dominated the trade without owning origin assets. However, Hurst observed a nascent trend emerging from North America – the specialty coffee business. Artisan companies sought small quantities of high-quality beans, a stark contrast to the large-scale operations of the time. “These were independent owner-operator type guys, people genuinely looking for the best of the harvest type of coffees,” Hurst explains.Quality and AuthenticityIn 1996, sensing the winds of change, Hurst established Mercanta to bring the specialty coffee movement to Europe and the UK. It was a challenging endeavour, as the market was initially resistant to paying a premium for quality. Yet, Hurst persevered, finding allies in businesses like Monmouth Coffee, who shared his vision for excellence in small quantities.Over time, Mercanta flourished, riding the wave of the specialty coffee sector’s growth, bolstered by Britain’s success in the World Barista Championships. Hurst’s vision extended beyond trading; he realised the importance of education in the industry. This led to the founding of the London School of Coffee in 2005, a training, consultancy, and education business that remains a key source of knowledge and influence.<a href="https://www.leadersgb.co.uk/news/mercanta-s-stephen-hurst-highlights-the-importance-of-standing-by-principles-and-looks-to-the-future-with-optimism-as-25-year-anniversary-in-business-approaches">Today</a>, Mercanta’s global footprint extends to 50 countries, with a head office in London and offices in strategic locations like Glasgow, Seattle, Singapore, Berlin, and Dubai. The company caters to hundreds of specialty coffee roasters, from large corporations to craft and artisan businesses. “We sell about £10 million worth of specialty coffee beans a year,” Hurst states proudly.Hurst’s story is not just about coffee beans; it’s about the journey, the education, and the passion for a product that has become an integral part of people’s lives worldwide. From the remote regions of Colombia to the highlands of Scotland, each bag of coffee tells a story – a story that Stephen Hurst has been a pivotal part of writing.Creating Positive ChangeHurst has a unique perspective on market trends, drawing parallels between the growth of the coffee industry and the boom experienced by the craft beer movement. He observes, “There’s probably about 8 to 10 styles of beer… but they eventually coagulate into about 10 broad categories.” This insight reflects the diversity within the coffee sector and the importance of standout qualities in a saturated market.Hurst’s approach to coffee is holistic; it’s not just about the bean but the entire experience. “It’s always about the delivery or the place you’re drinking it,” he asserts, emphasising the significance of the setting in which coffee is consumed. He appreciates the global journey of coffee bags from remote regions, recognising that the origins of these beans are often overlooked.Mercanta’s commitment to quality and direct trade is evident in their business practices. Hurst proudly states, “We still own the farm gate to the roaster door, the chain of custody.” Hurst’s dedication to positive social impact is evident in Mercanta’s practices. He instituted a minimum price for Arabica coffee, ensuring fair compensation for producers regardless of market fluctuations. This price commitment, along with Mercanta’s transparent and authentic storytelling, sets the company apart in an industry often shrouded in mystery and marketing narratives.Envisioning Mercanta’s LegacyMercanta’s success lies in its ability to provide market access for small, unrepresented producers and deliver high-quality coffee with provenance and traceability. Through this, Hurst and his company have crafted a legacy that intertwines ethical commitment with the specialty coffee revolution. The Managing Director’s approach has not only shaped the specialty coffee landscape in the UK and Europe but has also created a positive impact at the origin, championing the cause of small-scale farmers and the authenticity of their products. In his own words, Hurst describes the essence of Mercanta’s impact: “It’s not just about having that provision of specialist brew, but it’s also creating a positive social impact.” As consumer behaviour evolves towards a desire for greater definition in their purchases, Mercanta stands as a testament to this trend, offering transparency and provenance in coffee. “People are moving towards wanting greater definition on all the things they buy… And we do it for coffee,” Hurst asserts, emphasising the alignment of Mercanta’s values with consumer expectations.In a world where many businesses remain theoretical exercises, Mercanta operates in the tangible realm of moving physical coffee, connecting remote areas of production with equally remote areas of consumption. This hands-on approach to business is what sets Mercanta apart, as Hurst proudly declares, “It works. I’ve got physical coffee moving… We’re carrying out a physical, visceral sort of business.”Ultimately, Mercanta’s legacy is one of authenticity, quality, and a positive social impact that resonates from the origins to the cup. It’s a legacy that Hurst and Mercanta continue to build, one pallet of coffee at a time.</div>

Stephen Hurst holds a transformative journey from a trainee in London's financial district to the founder of Mercanta, a leader in the specialty coffee movement. Learn about Mercanta's commitment to ensuring quality, education, and positive social impact in the coffee industry.

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