LEADERSHIP ROUNDUP: Double deal for VIPR, ‘Outstanding’ rating for Genuine Care, reassurance for Riverside Training customers, and Protec’s patented protection for Queen Elizabeth

Published by Richard Yarrick-Holmes on October 28th 2020, 10:10am

Our latest leadership roundup shines the spotlight on one of the UK’s super hospitals, outlines the safety measures put in place by a training specialist, reveals the CQC’s rating for a care provider, and announces two new deals for a leading software firm.

VIPR seals two new deals

VIPR, the leading insurance software firm, has reached agreements with Tradex and Arch Insurance to provide them with their software and solutions.

Both deals will see VIPR providing the two companies with their bordereaux management, data management and reporting solutions, Intrali and Active Reports.

Joanna Smith, Head of Business Support at Tradex, said, “We see VIPR as the clear market leader and are very excited to be working with them. We are confident that its bordereaux management system will meet our future business needs.”

Ben Young, Chief Information Officer, Arch Insurance International, said: “We have worked closely with the experts at VIPR to ensure the seamless integration of its delegated underwriting systems into our existing infrastructure. The implementation of these new processes and the greater automation they deliver mean that we are able to further enhance the overall efficiency and effectiveness of our delegated underwriting and related data analysis capabilities.”

Genuine Care deemed ‘Outstanding’ by CQC

The Care Quality Commission has awarded Kent-based care provider, Genuine Care, an Outstanding rating in its latest inspection.

The rating is the highest that the CQC can possibly give. In their summary, the CQC said:

‘All feedback was overwhelmingly positive from people, relatives, health and social care professionals, commissioners and staff for all aspects of the service. Care staff were well trained, highly caring and competent; and engaged with the provider who empowered them to provide high quality care and support with continuity for people.

‘People were supported to stay well and have a good quality of life in line with their wishes and relatives were confident their loved ones were safe and well cared for. The service was highly flexible, and person centred so people could have as much or as little support as they needed. People were truly respected and supported to maintain control of their lives and were involved as much as possible.

‘People were provided with excellent care at the end of their lives. People were enabled to have a pain free and positive death, in that a compassionate environment was created for them in line with their wishes.

‘The provider had earned an excellent reputation and was part of their local community. They had continued to find new ways to support people, their relatives and their local community with the development of their drop-in centre.’

The company, which was founded by Kathy Maslen in 2008, prides itself on being about to offer people outstanding care in their own homes.

Riverside Training staying on top of Covid

Suzie Bulbeck’s expert skills provider, Riverside Training, have moved to reassure clients that they are prepared for whatever new restrictions the government may impose.

Their offices have been Covid-secure since July with plastic screens on every desk and masks available for all staff and visitors. Hand sanitiser is also available by the entrance and in several spots around the building.

The firm’s phone systems are also fully up and running and have been ever since lockdown loosened back in July.

Writing on their own website, the Lincolnshire-based training specialists said:

‘The government guidelines can and may change from time to time. Here at Riverside Training, we will stay on top of these changes and guidance. Any changes that affect ourselves, our clients or apprentices we will make you aware of via email or social media.’

Protec reveal secrets of Queen Elizabeth’s success

Fire and Security experts Protec have shone a light on one of their most impressive projects

The Queen Elizabeth Hospital in Birmingham is one of the UK’s super hospitals and is the largest UK project of its kind outside of the Olympics development. A project of such importance needed state-of-the-art fire and security systems and it was down to Protec to deliver.

As such, the whole building was fitted with Protec Algo-Tec™ Fire Detection and Alarm System, which provides multiple layers of protection including via its specially designed and patented interface units, which control the hospital's smoke damper systems, which means that operators can see all areas and the dampers can be closed to prevent any smoke and toxic fumes from spreading.

Robert Cash, Protec Fire Detection plc Project Manager said: "As a new build, we have been able to design and install the ideal network systems to make this a future-proof landmark development. Additionally with the integration of smoke damper control we have probably shaved around £100K from the overall project cost."

In total, 1500 smoke dampers were installed in the acute wing alone, with a total of 237 kilometres of cable used across the site.

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Authored By

Richard Yarrick-Holmes
Associate Editor
October 28th 2020, 10:10am

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